Responsible Gaming at kriky

Our Commitment to Responsible Gaming

kriky genuinely cares about the wellbeing of every player on our platform. We believe that gambling — whether it is cricket betting, slots, or live casino — is at its best when it is a form of entertainment, not a financial strategy. We have designed our platform to make it easy for players to set limits, take breaks, and seek help whenever they need it.

Responsible gaming at kriky is not a checkbox — it is an ongoing commitment. Our support team is available around the clock to assist any player who feels their gambling activity is moving beyond recreation. We will never pressure a player to continue betting if they have expressed a wish to stop, reduce their activity, or take a complete break from the platform.

Tools to Keep You in Control

kriky provides the following player-protection tools directly within your account. You can activate or adjust any of these at any time by visiting your account settings or contacting our support team.

How Deposit Limits Work

Deposit limits are one of the most effective tools for managing your gambling spend. On kriky, you can choose to set a daily, weekly, or monthly limit on the total amount of money you are permitted to deposit into your account. Once a limit is reached, the system will block any further deposits until the limit period resets.

Reducing your deposit limit takes effect immediately. Increasing a deposit limit, however, is subject to a mandatory cooling-off period of at least 24 hours before the higher limit becomes active. This delay is by design — it gives you time to reconsider before a higher limit takes hold. We strongly encourage all Bangladesh players to set a realistic deposit limit from the moment they create their kriky account.

Self-Exclusion: Taking a Full Break

Self-exclusion is the right option when you feel you need a meaningful break from gambling rather than just a short time-out. When you self-exclude on kriky, your account is locked and access to all games — cricket betting, slots, live casino, and crash games — is suspended for the duration you choose.

Time-Out and Session Control Features

Not every situation calls for a full self-exclusion. Sometimes a short, structured break is enough. kriky's time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out, you cannot deposit or place bets, but your account remains active and your balance is accessible when the period ends.

Beyond time-outs, session time limits let you cap how many minutes or hours you spend playing in one sitting. When the limit is reached, you will be logged out automatically. Session reminders — configurable to alert you every 30, 60, or 90 minutes — give you regular nudges to check how long you have been active. These features work together to build healthy gaming habits without requiring you to take a full break.

Warning Signs of Problem Gambling

It is important to recognise when gambling is no longer recreational. The following signs may indicate that gambling has become a problem and that it is time to seek support.

• 🔴 Spending more money on gambling than you originally intended, or chasing losses in an attempt to win back what was lost.
• 🔴 Gambling with money set aside for essential expenses such as rent, food, utilities, or family needs.
• 🔴 Feeling unable to stop gambling even when you want to, or feeling irritable and restless when trying to cut down.
• 🔴 Lying to family or friends about how much you gamble, or hiding your gambling activity from people close to you.
• 🔴 Borrowing money or selling possessions in order to fund gambling activity.
• 🔴 Neglecting work, studies, family responsibilities, or personal health because of time spent gambling.

Tips for Playing Safely on kriky

Most of our Bangladesh players enjoy kriky as a form of entertainment without any issue. If you want to keep it that way, the following habits will help you stay in control and get the most enjoyment out of the experience.

Age Verification and Underage Access Prevention

kriky enforces a strict minimum age of 21 years for all players. Age verification is a mandatory step during account registration. We may request supporting documentation — such as a National ID card, passport, or birth certificate — at registration or at any subsequent point during the life of your account. Accounts where age cannot be verified will be suspended until verification is complete.

If you share a device with household members, we strongly recommend enabling parental controls or device-level restrictions to prevent underage access. kriky does not accept responsibility for underage access resulting from a player sharing their account credentials with a minor.

Need Help? We Are Here for You

If you believe gambling is becoming a problem for you — or for someone you care about — please do not wait. Reaching out early makes a real difference. The kriky support team is available 24 hours a day, 7 days a week, and will respond to responsible gaming enquiries with care, discretion, and without judgement.

You can contact us to request any of the responsible gaming tools described on this page, to ask questions about your account activity, to arrange a self-exclusion or cool-off period, or simply to talk through concerns you have about your gambling habits. Every communication is treated in strict confidence.